Welcome to AfriTrust Mart
Nigeria's trusted online marketplace dedicated to seamless shopping, quality products, and exceptional service.
Based in Lagos
Our Story
We empower customers with reliable access to electronics, fashion, home essentials, and more, delivering excellence across West Africa.
Founded with a vision to redefine e-commerce, we identified common pain points like slow support and unreliable refunds in platforms like Jumia. We're building a customer-first experience where trust drives every transaction, from browsing to delivery.
Our Commitment to You
We stand out with our Superior Customer Service Blueprint
Lightning-Fast Responses
Under 2-minute live chat, 24-hour email resolutions, and no-wait phone support.
Hassle-Free Refunds
Automated within 48 hours via instant bank transfers or wallet credits.
Seamless Returns
14-day no-hassle policy with free pickup and full warranty honouring.
Always-On Channels
24/7 live chat, toll-free calls, and agents in English, Pidgin, Yoruba, and Hausa.
Proactive Notifications
Real-time SMS/app alerts for delays or incomplete orders.
Zero-Friction Ordering
One-click cancellations before dispatch with vetted suppliers.
Why Choose Us?
We're more than a store; we're your partner in smart shopping. Join thousands discovering a frustration-free experience tailored for Nigeria.
Our "Guarantee Pledge" ensures every purchase is protected.